Technical Support Engineer

Join our client´s dynamic Tech Department focused on developing high-scalable cloud-based products. As a Technical Support Engineer, you’ll play a crucial role in ensuring customer satisfaction by diagnosing and resolving issues, contributing to our software-as-a-service offerings. This position offers continuous learning opportunities in cutting-edge technologies.

• Passionately engaging in troubleshooting and problem-solving.
• Providing support for enterprise applications, drawing from your experience in this area.
• Tackling technical challenges with an innovative and outside-the-box mindset.
• Demonstrating creativity, high energy, and a fervent desire for success.
• Utilizing strong communication and presentation skills to effectively convey ideas and strategies.
• Exhibiting self-motivation and maintaining a strong work ethic.
• Acting as a hands-on team player, taking proactive steps and initiatives.
• Sharing knowledge with colleagues, contributing to team learning, and making suggestions for product improvements.

• Having a university degree in a tech-related field or similar practical experience and training.
• Prior experience in working with SaaS (Software as a Service) applications and their underlying infrastructure.
• 3 or more years of related technical experience in supporting or developing PHP-based applications.
• Proficiency in software support and troubleshooting.
• Capability in writing and debugging complex PHP applications.
• Experience with various database technologies.

• Hybrid working model
• Sports courses
• Free access to code.talks
• Exclusive employee discounts
• Language courses
• Free access to online learning platform
• Company parties
• Mobility subsidy
• State-of-the-art technology
• Company pension
• Professional training
• Remote work option
• Feedback culture
• Job bikes